Processing- Please Give Us 1-3 Business Days For Processing All Orders.

Shipping- Please Allow 4-6 Business Days For All Orders To Ship. Orders placed (Sat-Mon) Aren’t Considered Business Days.

• Important: Please double-check your shipping address to avoid any delays or lost packages.

• Kind reminder: If you're planning a hair appointment, we strongly recommend either waiting until your order arrives or keeping the timeframes above in mind before booking.

WE ARE NOT RESPONSIBLE FOR CARRIER DELAYS! 

We recommend the following bundle quantities based on YOUR desired length:

12-14 inches -At least 2 bundles
16-20 inches - At least 3 bundles
22-28 inches - At least 4 bundles
30+ inches & longer - At least 5 bundles

Please note that all sales are final.

This means that items cannot be returned, exchanged, or refunded.

If you happen to receive the wrong item, don’t worry — just email us right away. Your satisfaction is important to us, and we’ll take care of it.

In these rare cases, we’ll cover the return shipping and begin the exchange process. Returned items must meet the following conditions:

Hair bundles must be sealed and unopened.

Thank you for understanding and shopping with us!